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Send Receipts to 7shifts

Receipts need to be created in 7shifts as soon as they are opened in your system in order to ensure consistency between the two platforms.

As a result, as soon as a receipt is opened in your system, you will need to make a POST request to 7shifts’ /receipts endpoint in your system following the request structure described in the previous sub-section (POST structure for /receipts)

Notes

If an error message is returned stating "Duplicate receipt for this date/time" when trying to create a sales receipt, it could be because of one of the following scenarios:

1. The external_id specified is the same as another receipt for the same location.

2. The open_date specified has the exact same date, hour, minute & second as an existing receipt at the same location:

  • This error will only be seen at high-volume restaurant locations where multiple receipts are being opened in the same second
  • If you face such an error, increment the second in the open_date by 1 and retry
  • Have a 10-times retry limit in place so that the action doesn’t result in a deadlock
  • If an open_date still can’t be found within a 10 second window, then grouping the two receipts together, sum up their total field values, and send them as one receipt
  • Please bear in mind that updating such receipts would be tricky in the future, as one such 7shifts receipt would represent two or more receipts from your system