Discussions

Good Morning,

Is there any way for the "open Shifts" on a built schedule to be accounted for in the total schedule hours section? We have a couple open shifts a week and before they are picked up they do not count int the scheduled hours reporting even though they are built into the schedules assumed to be picked up.

any help appreciated.

I have several locations i am trying to integrate and map but for whatever reason for one when i connect it, it pulls employees from another unrelated location. I have contacted support and confirmed they all have different GUIDs and disconnected and reconnected multiple times but have not had any success. I was told to ask here for help.

consider_tz_in_ranges
boolean
Defaults to true
When passing start[lte], start[gte], end[lte], or end[gte] parameters, consider the offset passed. Previously we ignored the offset and treated all datetimes as local location time

I am using this with the shifts endpoint.

Could you make it so shift notes are preserved when shifts are transferred/traded?

Hi! I cannot produce a reliable report using the API to match the data in the schedules (actuals section at the bottom)

I'm trying to programmatically add a shift to the shift pool / offer it up for grabs. I've tested updating open = true on the shift but it unassigns the employee and doesn't show up in the pool.

I'm trying to pull the log book posts and employee performance logs from the API. We're able to get posts from the log_book_posts endpoint for standard categories ( eg. Shift Notes ), but the same endpoint returns 0 results for the engage_performance_logs category. We're able to see entries in the Manager Log Book in the per-employee view in the application itself, but can't find where these logs can be pulled on a per-employee basis. We've also tried the shift_feedback and engage_overview routes with no luck.

Does the 7shifts API expose the actual submitted value for a 7tasks task completion (Number, Text, or Photo field type) — not just completion status? Specifically: is there a GET endpoint analogous to POST /v2/company/{id}/task_lists/{list_id}/tasks/{task_id}/complete that returns the submitted number/photo URL/text for a completed task, or is that data only visible in the app UI and the CSV report? Also: is there a way to schedule the Tasks Report CSV to generate/email automatically, or is manual download the only option?