Discussions

We have a location with a Time Zone of America/Chicago. We are sending Receipts in via API with the Receipt Date in UTC. However, the data in reports/actuals seems to be moving some sales to days other than what would be expected based on Receipt Dates. We are also seeing different totals by day in the receipts_summary api call vs the daily_sales_and_labor api call.

Under the `Create Webhook` post request of the `webhooks` endpoint, `time_punch.edited` is one of the available events which can be selected. I am interested in knowing when time_punches have been edited. Is there a way to retrieve (list) time_punch edits through the API? Thanks!

Hi, The Users endpoint returns the `hire_date` but not the `fire_date`. Is there a way to figure out when an employee leaves the company? Perhaps by using other fields such as `active` or `is_new`? Thanks!

Good morning, we are trying to send daily and hourly forecasts to 7Shifts via endpoints: Daily: `https://api.7shifts.com/v2/company/{company_id}/location/{location_id}/forecast_override` Hourly: `https://api.7shifts.com/v2/company/{company_id}/locations/{location_id}/forecast_override_interval` But we are not seeing any changes reflected in the 7Shifts at the time of the request, e.g:  While the request is created and gives a success message, we do not see any change in 7shifts:  Can you confirm or give me the correct steps to see these changes reflected in 7shifts. Also I checked with the endpoint `https://api.7shifts.com/v2/reports/daily_sales_and_labor` and it does not show me the same value I sent.  Thank you and I look forward to your reply

I am a Chick-fil-A franchise. Each restaurant may use whatever schedule software they like however Chick-fil-A Inc has a deep integration with Hotschedules (which I dislike). There are couple off 3rd party shift management apps that were designed specifically for swift management in a Chick-fil-A. These apps use a HotSchedules integration that provides scheduling data for each employee allowing the app to assist creating setup/positions for every employee, break management and a lot more. For franchisees you choose not to use HotSchedules we are unable to use these third-party apps. When I discussed the potential opportunity with these companies, they said for me to contact 7shifts and see if they do third-party APIs so that I can send my scheduling data automatically to the app provider. While it may be possible to send a weekly csv file of my schedule, realistically an API is far more practical. Does 7Shifts offer such APIs?

Hi, We use the forecast override endpoints on the v2 api (<https://developers.7shifts.com/reference/createprojectedsalesintervaloverride>) and have noticed it occasionally returns a 500 error for us with no details. If we re-run, it sometimes works. Its hard to replicate - is there any logging on your side that might indicate why this is happening? Thanks Sam

I have created user using api but hire date not reflecting over UI although its showing in api response CompanyId: 230493 UserId: 7516320

 

Hello Team, I am a developer at Fivetran, and I develop API connectors that pull the data from the source and push it to the destination. I have faced a challenge while working on the 7shifts API connector for a client. The challenge is, that a few endpoints need the multiple parent_ids (mostly two parent_ids, a few need 3 parent_ids) to get a successful call. It is a very challenging task for us to call multiple parent_ids at a time, instead, I would like to know if there is any other way to get those endpoints data without passing more than one parent_id in path/query params. I appreciate any assistance or insight you can provide on this challenge. Thanks, Shanmukh

Dear team Is there a way to retrieve the data depicted in the "shift pool" report? For each employee and defined time period, the number of shifts that were assigned (scheduled), offered up, picked up, traded and actually performed? Thank you for the support Best Robin