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long-lived api access tokens... (2nd attempt)

greetings, when I create an Access Token in Developer Tools and capture the JWT from the network response, the token contains an [exp] field that expires in ~1 hour. according to your docs Access Tokens should be long-lived.

Unable to delete published shifts that do not show up in UI.

Hi,

long-lived acces tokens

when I create an Access Token in Developer Tools and capture the JWT from the network response, the token contains an [exp] field that expires in ~1 hour. according to your docs Access Tokens should be long-lived.

how to get the "holiday_hours" when calling a report API endpoint- v2/reports/hours_and_wages

Hi there,
in my 7shit account I have a custom holiday setup at the location level, still I am not able to get the holiday hours populated in the API reposnse when the datarange includes that holiday.

Where can I get the Client ID and Client Secret for OAuth integration

We are trying to integrate 7shifts to pull date to display to the dashboard we are creating and the system is asking us to get the Client ID and Secret. However, not sure where we can get that.

Overtime and Regular Pay in time punches API?

I was working to pull in time-punches API data; how to segregate the data into regular pay and overtime?

Can't (officially) approve/unapprove a time punch?

The API docs never showed it but changing the approval status of a time punch was always possible. Recently our customers have been seeing issues with trying to unapprove punches. Turns out this is no (longer) availabe.

List Receipts receipt_date[lte] param not adjusting correctly?

I am wondering if it is a known issue that while:

A question on the definition of gross_total AND gross_item_price on the receipt related endpoints

I am working on pos integration on 7shifts and while pumping receipt data to 7shifts i have a couple of questions.

No chat with support option on desktop

I'm trying to contact support. The support page says live chat can be accessed on the side bar at the bottom of the screen. However I don't see this option. How am I supposed to start a live chat?