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Consideration for Team Member Document API

We'd like to use 7Shifts to manage our employee files but without external connections via API we're missing the boat here.

How can I sort time punches like we do with shifts?

There seems to be no effect in including any of the below params in the request below. Can this be fixed?

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Biomterics Compatibility

Hi,

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HTML or special characters (newlines) in event descriptions

Is there really no way I can have multiple lines of text in an event? I've tried through the UI and API, HTML is not rendered, newlines are not rendered ... this seems like a simple thing to add any meaningful detail to schedule events.

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No chat with support option on desktop

I'm trying to contact support. The support page says live chat can be accessed on the side bar at the bottom of the screen. However I don't see this option. How am I supposed to start a live chat?

The DVP of technology is inherent to its scalability - why only support admin level API when it constricts C-Suite's ability to delegate tasks?

In many respects I very much enjoy the 7shifts experience and what the app does well it really nails. However, the reality of an industry who is so diffuse in their tech stack is that an inability to be interoperable, compatible and flexible towards the material reality of the customer won't lock them in in an apple like way, but instead encourage them to jump ship to services who will allow for that flexibility.

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Retrieve data depicted in "Shift Pool" report

Dear team

Is there any otherway to get the data without passing more than 1 parent_id in the endpoints

Hello Team, I am a developer at Fivetran, and I develop API connectors that pull the data from the source and push it to the destination. I have faced a challenge while working on the 7shifts API connector for a client. The challenge is, that a few endpoints need the multiple parent_ids (mostly two parent_ids, a few need 3 parent_ids) to get a successful call. It is a very challenging task for us to call multiple parent_ids at a time, instead, I would like to know if there is any other way to get those endpoints data without passing more than one parent_id in path/query params.

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Why did 7Shift charge existing customer more while advertising lower price on their website

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hire date not reflecting in user profile

I have created user using api but hire date not reflecting over UI although its showing in api response