Create Receipts

This section focuses on:

• Structure of POST requests to the /receipts endpoint
• Send receipt data to 7shifts

Creating sales data in 7shifts is handled through a POST request to the 7shifts /receipts endpoint.

Request URL

curl --request POST --url 'https://api.7shifts.com/v2/company/12345/receipts'

An example POST request to the /receipts endpoint to create a sales receipt looks as follows:

Request body

{
  "receipt_id": "rec_98765",
  "location_id": 7890,
  "receipt_date": "2021-12-01T10:00:15Z",
  "net_total": 4399,
  "status": "closed",
  "receipt_lines": [],
  "tip_details": []
}

Here’s an explanation of each of the required fields required in the request body:

Send receipts to 7shifts

Receipts need to be created in 7shifts as soon as they are opened in your system in order to ensure consistency between the two platforms.

As a result, as soon as a receipt is opened in your system, you will need to make a POST request to 7shifts' /receipts endpoint in your system following the request structure described above.

Expanded Receipt Support

7shifts supports optional receipt information including gross totals, discounts, tips, revenue centers, line items and tip details. Sending the expanded receipt information as part of the sales integration may unlock additional 7shifts features such as tip pooling. Please contact partnerships@7shifts.com to learn more about how to become a tip pool enabled POS.

The following fields are all optional:

Example request body

{
  "receipt_id": "rec_98765",
  "location_id": 7890,
  "receipt_date": "2022-05-01T13:36:52Z",
  "net_total": 5990,
  "gross_total": 7150,
  "total_receipt_discounts": 1160,
  "tips": 1160,
  "external_user_id": "a4355",
  "revenue_center": "828d",
  "order_type": "dine_in",
  "status": "closed",
  "dining_option": "fbe1b33f0b11",
  "receipt_lines": [],
  "tip_details": []
}

receipt_lines

If your POS supports line item details you can add an array of line_items to the receipt payload.

tip_details

If your POS supports tip line details you can add an array of tip_details to the receipt payload. When using tips_details ensure the sum of the values of tip_details matches the tips parameter. Each parameter is required in the payload.

📘

Tips Types

To pass in credit card tips we recommend using the total tip type. cc is deprecated and should not be used. We recommend to only pass total and gratuity types on receipts. The other types are for internal use only and won't be used in our tip calculations.

Example request body with receipt_lines and tip_details:

{
  "receipt_id": "rec_98765",
  "location_id": 7890,
  "receipt_date": "2022-05-01T13:36:52Z",
  "net_total": 5990,
  "gross_total": 7150,
  "total_receipt_discounts": 1160,
  "tips": 1160,
  "external_user_id": "a4355",
  "revenue_center": "828d",
  "order_type": "DINE_IN",
  "status": "closed",
  "dining_option": "fbe1b33f0b11",
  "receipt_lines": [
    {
      "external_category_ids": [
        "02a7-41b3"
      ],
      "external_item_id": "fa6e064bc2e2",
      "quantity": 5,
      "price": 430,
      "gross_item_price": 600,
      "net_item_price": 430,
      "item_discount": 0,
      "status": "closed",
      "created": "2022-05-01T13:36:55Z"
    },
    {
      "external_item_id": "c9b91da6648a",
      "quantity": 10,
      "price": 3900,
      "gross_item_price": 4655,
      "net_item_price": 3900,
      "item_discount": 0,
      "status": "closed",
      "created": "2022-05-01T13:36:55Z"
    }
  ],
  "tip_details": [
    {
      "type": "total",
      "value": 1160
    },
    {
      "type": "gratuity",
      "value": 0
    }
  ]
}

Errors

If an error message is returned stating "Duplicate receipt for this date/time" when trying to create a sales receipt, it could be because of one of the following scenarios:

• The receipt_id specified is the same as another receipt for the same location.
• The receipt_date specified has the exact same date, hour, minute & second as an existing receipt at the same location:
  • This error will only be seen at high-volume restaurant locations where multiple receipts are being opened in the same second.
  • If you face such an error, increment the second in the receipt_date by 1 and retry.
  • Have a 10-times retry limit in place so that the action doesn’t result in a deadlock.
  • If a receipt_date still can't be found within a 10 second window, then grouping the two receipts together, sum up their net_total field values, and send them as one receipt.
  • Please bear in mind that updating such receipts would be tricky in the future, as one such 7shifts receipt would represent two or more receipts from your system.